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*** DUE TO COVID-19 PROS IS POSTPONED to March 2022 - 
Exact date and location will be announced later in 2021***

In the meantime, why not join us for PROS Wired Weekend 2021 (March 26,27,28 ) for all our PROS2020/1 delegates.


Welcome to PROS LIVE . 
A fun packed education filled 3 day fitness conference for PTs, group training instructors, enthusiasts and club managers in the UK. If you don’t already have your ticket then you can register here when ticketing re-opens. Tickets

We can’t wait to see you again!
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Friday, September 11 • 12:00pm - 1:00pm
Retention - The Facts and How to make them stay! LIMITED
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Limited Capacity seats available

By the end of this workshop you will have a very simple 3 step process that will achieve an increase in member engagement, satisfaction, retention and referrals.
What do you want your customer to feel?
What do you want your customers to say about you each time they leave your building?
If you could increase the amount of customers that feel valued, inspired, excited, motivated and ready to share with friends how GREAT your CLUB is, would you do it?

Speakers
avatar for Marina Thomas

Marina Thomas

Presenter, Marina Solutions
Marina is an expert trainer specialising in, Customer Experience, Sales Training, Membership Sales Customer Retention and How to Present with Confidence. Working extensively in the public and private sector, with a variety of clients Leisure Trusts, Private Health clubs, Hospitals... Read More →

Exhibitors
avatar for Marina Solutions

Marina Solutions

Marina Solutions Sales Consultancy & TrainingAs an independent sales professional with over 20 years of experience delivering sales training to the leisure industry, Marina Solutions has been established on the back of strong recommendations from a range of reputable clients.My approach... Read More →

Sponsors
avatar for Lauren Finnigan

Lauren Finnigan

Marketing Manager, Precor®
For over 30 years, Precor has driven fitness forward. We continue that heritage every day, by advancing what’s possible in design innovation, member experience and service.We understand the challenges that fitness facilities in multiple sectors face every day, and our team of experts... Read More →



Friday September 11, 2020 12:00pm - 1:00pm BST
Floral Suite Lecture (PROS) 97 Church Street, FY1 1HW, Blackpool, United Kingdom